Meet the Toast Finance Team

Scott Baker’s journey to founding Toast Finance began with a deep passion for service and meaningful connections. After years in retail, he wanted to make a bigger impact, asking himself, “How can I build genuine relationships while solving problems in property, and finance?” Mortgage and finance broking became his answer—a chance to be part of people’s biggest milestones while creating a service grounded in trust and care. With over five years in the industry, Scott’s vision expanded. He wanted to empower people, improve their financial confidence, and guide them toward a self-sufficient future. That’s how Toast was born—an alternative to traditional, impersonal services.

Chas is passionate about helping you turn your financial goals into reality, whether that’s buying your first home, expanding your property portfolio, or finding the right personal loan. With access to a diverse panel of lenders, Chas offers tailored solutions that are as swift as they are effective. Known for his approachable style and dedication to simplifying the complex, Chas makes sure every step of your journey is clear, confident, and aligned with your goals. He’s not just your broker—he’s your partner in creating possibilities and building financial confidence for life.

Meet Suellen, our incredible Client Services Manager. Known as the "Customer Service Queen," Suellen goes above and beyond to ensure our clients feel supported, valued, and informed every step of the way. Her dedication and expertise have earned her the title of Loan Administrator of the Year! When she's not working her magic in the office, Suellen is making waves—literally! A passionate outrigger paddler, she recently took her love for the sport to the next level by purchasing her very own OC1 canoe. Whether she's steering clients toward their financial goals or paddling on open waters, Suellen's energy and enthusiasm are truly inspiring. With Suellen on your side, you're guaranteed exceptional service with a personal touch.

Fernanda brings a sharp eye for detail and a calm, methodical approach to every deal she touches. As our Credit Analyst, she’s the one working behind the scenes to make sure everything stacks up, so your loan moves forward smoothly, without the back-and-forth. She loves turning complex scenarios into clear pathways, helping our team structure deals that actually work in the real world. Thoughtful, precise, and always one step ahead, Fernanda is a big part of how we deliver the “that was quicker than I expected” feeling our clients talk about. When she’s on your file, you can trust the details are handled and the path forward is clear.

With a keen eye for detail and a heart for helping people, Jeline is the steady hand behind the scenes keeping everything on track. From managing documents to keeping the wheels turning on every loan file, she makes the complex feel simple and the process feel smooth. Always one step ahead, Jeline supports our brokers and clients with speed, care, and a genuine commitment to getting things done right. She's a quiet achiever – and a big part of what makes the Toast experience feel effortless.

Jacob is one of the friendly faces helping bring your finance goals to life. As our Client Services Manager, he works closely with clients and brokers to prepare loan applications, gather supporting documents, and keep everything moving smoothly from start to finish. Known for his organization, attention to detail, and proactive approach, Jacob helps take the stress out of the process by making sure nothing gets missed and every application is presented at its best. He understands that applying for finance can feel overwhelming at times, so he focuses on keeping communication clear, timelines on track, and clients informed every step of the way.